What information we collect and why we collect it.
How we use that information.
The choices we offer, including how to access and update information.
An affiliate is an entity that belongs to Rocketvine.
An anonymous identifier is a random string of characters that is used for the same purposes as a cookie on platforms, including certain mobile devices, where cookie technology is not available.
An application data cache is a data repository on a device. It can, for example, enable a web application to run without an internet connection and improve the performance of the application by enabling faster loading of content.
Browser web storage enables websites to store data in a browser on a device. When used in "local storage" mode, it enables data to be stored across sessions (for example, so that the data are retrievable even after the browser has been closed and reopened). One technology that facilitates web storage is HTML 5.
A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.
A device is a computer that can be used to access Rocketvine services. For example, a device could be a desktop, tablet or smartphone.
You may access some of our services by signing up for a Rocketvine Account and providing us with some personal information (typically your name, email address and a password). This account information will be used to authenticate you when you access Rocketvine services and protect your account from unauthorized access by others. You can edit or terminate your account at any time through your Rocketvine Account settings.
An HTTP Referrer is information transmitted to a destination webpage by a web browser, typically when you click a link to that webpage. The HTTP Referrer contains the URL of the last webpage the browser visited.
Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
This is information that is recorded about users so that it no longer reflects or references an individually identifiable user.
This is information which you provide to us which personally identifies you, such as your name, email address or billing information, or other data which can be reasonably linked to such information by Rocketvine.
A pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies.
Like most websites, our servers automatically record the page requests made when you visit our site. These “server logs” typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
A unique device identifier is a string of characters that is incorporated into a device by its manufacturer and can be used to uniquely identify that device (for example an IMEI-number of a mobile phone). Different device identifiers vary in how permanent they are, whether they can be reset by users, and how they can be accessed. A given device may have several different unique device identifiers. Unique device identifiers can be used for various purposes, including security and fraud detection, syncing services such as a user’s email inbox, remembering the user’s preferences and providing relevant advertising.
Our Services require you to sign up for a Rocketvine Account. When you do, we’ll ask for personal information, like your name, email address, telephone number or credit card. If you want to take full advantage of the sharing features we offer, we might also ask you to create a publicly visible Rocketvine Profile, which may include your name and photo.
As you use the Services, we collect information about the specific Services that you are using and how you use them, including how you view and interact with Rocketvine, Rocketvine users and other Rocketvine user content. The information we collect from your use of the Services includes:
Device information: We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Rocketvine may associate your device identifiers or phone number with your Rocketvine Account
Log information: When you use our services or view content provided by Rocketvine, we automatically collect and store certain information in server logs. This includes:
details of how you used our service, such as your search queries.
Internet protocol address.
device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
cookies that may uniquely identify your browser or your Rocketvine Account.
We use the information we collect from our Services to provide, maintain, protect and improve the Services, to develop new Services, and to protect Rocketvine and our users. We also use this information to offer you tailored content – like giving you more relevant search results, listings, etc.
If you have a Rocketvine Account, we may show your publicly visible Rocketvine Profile information (such as your name and photo) to other users of the Services. We may also display your Profile name, Profile photo, and actions you take on Rocketvine or on third-party applications connected to your Rocketvine Account (such as reviews, comments, photos, videos and other content you post) through our Services. We will respect the choices you make to limit sharing or visibility settings in your Rocketvine Account.
When you contact Rocketvine, we keep a record of your communications to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services.
Our automated systems analyze your content to provide you personally relevant product features, such as customized search results and listings.
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:
Visit your Rocketvine Account for settings that allow you to control the collection of personal information from Rocketvine Services.
Review and control certain types of information tied to your Rocketvine Account.
Adjust how the Profile associated with your Rocketvine Account appears to others.
Control who you share information with through your Rocketvine Account.
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function property if your cookies are disabled. For example, we may not remember your language preferences.
Our Services permit you to share information with others. Remember that when you share information publicly, it may be indexable by search engines, including Rocketvine. Our services provide you with different options on sharing and removing your content.
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, when you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
We do not share personal information with companies, organizations and individuals outside of Rocketvine unless one of the following circumstances applies:
We will share personal information with companies, organizations or individuals outside of Rocketvine when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
If your Rocketvine Account is managed for you by a domain administrator then your domain administrator and resellers who provide user support to your organization will have access to your Rocketvine Account information (including your email and other data). Your domain administrator may be able to:
view statistics regarding your account, like statistics regarding applications you install.
change your account password.
suspend or terminate your account access.
access or retain information stored as part of your account.
receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental.
restrict your ability to delete or edit information or privacy settings.
We will share personal information with companies, organizations or individuals outside of Rocketvine if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
meet any applicable law, regulation, legal process or enforceable governmental request.
enforce applicable Terms of Service, including investigation of potential violations.
detect, prevent, or otherwise address fraud, security or technical issues.
protect against harm to the rights, property or safety of Rocketvine, our users or the public as required or permitted by law.
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
The security of your personal information is important to us. We use commercially reasonable efforts to store and maintain your personal information in a secure environment, and take technical, contractual, administrative, and physical security steps to protect personal information that you provide to us. We also implement procedures designed to limit the dissemination of your personal information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.
You are responsible for helping to protect the security of your personal information as well. For instance, never give out your password, and safeguard your user name, password and personal credentials when you are using the Services, so that other people will not have access to your personal information. Furthermore, you are responsible for maintaining the security of any device on which you utilize the Services.